## Welcome to Engine's Product Demo Click below for a step-by-step walkthrough of Engine.com # How ProLift Rigging Brought Structure and Savings to a Nationwide Travel Program $180k in savings 307 travelers on Engine 14 departments onboarded **Industry** Construction **Headquarters** Memphis, TN **Company size** ~ employees ## About ProLift Rigging is a full-service industrial rigging, transportation, and warehousing company serving mission-critical industries across data centers, manufacturing, aerospace, energy, and more. With 19 locations across the U.S. and Canada, and a growing international footprint, ProLift deploys crews to job sites wherever the work takes them. Travel isn't a perk for ProLift employees. It's part of the job. ## The Problem ### The Challenge: No Visibility, No Control, and Employees Getting Turned Away at Hotels Before Engine, ProLift's travel program was wide open. Employees booked on whatever third-party platform they wanted, and the company had no visibility into spend, no ability to enforce policy, and no way to flag out-of-policy bookings before they happened. The real breaking point? Employees arriving at job sites, often remote, often on tight project timelines, only to find their hotel reservations didn't exist. The previous platform had a persistent inventory problem: confirmed bookings that weren't actually confirmed. For a company whose crews work in industries where showing up on time isn't optional, that was a hard stop. "We had employees showing up to hotels with confirmations, being told there were no rooms. That's unacceptable. We needed something better." _Patrick O., Accounting Manager, ProLift Rigging_ ### The Evaluation: Usability, Flexibility, and Real Savings ProLift evaluated several platforms before landing on Engine. What made Engine stand out wasn't just the inventory reliability. It was two things working together: a genuinely user-friendly interface, and FlexPro. FlexPro was the closer. ProLift's crews deal with last-minute schedule changes constantly, projects shift, timelines compress, travel plans get flipped at the last minute. The ability to change or cancel trips on the fly and actually recover that money made Engine a no-brainer. "The user interface, the website, it's very user friendly, but FlexPro really sold it. We have a lot of last-minute changes, so the ability to get money back when plans shift is a really big benefit." _Patrick O., Accounting Manager, ProLift Rigging_ ## The Solution ### The Solution: Guard Rails With Flexibility Engine gave ProLift something they didn't have before: a travel program with structure. Employees now book within clearly defined policy tiers. They know exactly what's in bounds and what isn't before they book, no ambiguity, no after-the-fact corrections. And for a company with independently operated branches spread across nearly 20 locations, that clarity matters. Engine also expanded what employees could book. Unlike consumer aggregators that surface only the major chains, Engine's inventory includes independent and non-branded properties — a meaningful advantage for ProLift crews working construction and remote project sites where a Marriott simply doesn't exist nearby. Travelers keep their loyalty points, billing moved from a painful manual process to clean weekly imports, and the relationship with the Engine team were big wins for ProLift. "It's a bit different from our previous platform. We had never talked to our rep unless there was a problem. Lexie is always available, emails, quarterly reviews, check-ins. It's a great partnership to be a part of." _Patrick O., Accounting Manager, ProLift Rigging_ ### The Impact: Savings, Compliance, and a Rollout That Actually Worked The numbers are straightforward: ProLift is saving tens of thousands of dollars every quarter. The savings surface consistently in quarterly business reviews — $10K, $20K, $30K at a time, driven in large part by FlexPro reducing the cost of changes and cancellations. Beyond cost, the travel experience is measurably better. Employees aren't getting turned away at hotels. Compliance has increased without mandates — the program is structured enough that booking in-policy is just the path of least resistance. And the rollout itself? For a company as structurally fragmented as ProLift, where individual branches operate independently and can't be forced to adopt anything, the organic adoption of Engine has been one of the most successful tool rollouts they've had. "Getting people to use the right logo is hard enough, the fact that so many branches have embraced Engine on their own is a testament to its usability. We can't demand people use something — we can only give them good options. Engine became the obvious choice." _Patrick O., Accounting Manager, ProLift Rigging_ ## With Engine ### Built-In Policy Control Clear booking guidelines make it easy to stay in policy without slowing anyone down. ### No More Booking Surprises Confirmed stays actually mean confirmed stays. Crews arrive with confidence, even at remote job sites. ### Flexibility for Changing Job Timelines FlexPro allows ProLift crews to adjust travel as project timelines shift and recover costs when plans change. ### Real-Time Spend Visibility ProLift can track travel spend across branches, crews, and job sites without chasing down receipts. ## Frequently asked questions ### 01 How does Engine work? We’re glad you asked! Hotels want to reach business travelers while companies with traveling workforces want the best rates they can get. Our platform brings everyone together to radically simplify trip management and give everyone exactly what they want. By booking with Engine, you and your company will save substantially in both time and money. ### 02 How is Engine free to use? By providing great value to our hotel partners, we get great rates. That means we can take a small cut of each booking — enough to cover 24/7 Member Support and continually re-invest in new technology — and still offer deals to our members that are up to 60% less than the online public travel sites. That’s why we can keep Engine free to join and use. ### 03 Which hotel chains can I book on Engine? We want our members to have plenty of options when booking lodging. Our platform currently offers 800,000+ properties worldwide. You'll find just about every hotel in the U.S. on our platform. If you don't see a specific hotel when you search, it's likely because the hotel is fully booked during your dates. In those rare cases, we'll show you nearby comparable properties with availability during your travel dates. ### 04 How much does it cost my company to join Engine? We’re in the business of radically simplifying trip management for everyone, and we believe great hotel rates should be accessible to everyone, too. That’s why Engine is free to join and use — no membership fees, no contracts, no minimum required spend, no catch. ### 05 What is the cancellation policy? Individual hotel properties set their own cancellation policies, which are clearly displayed during the booking process (you’ll see whether the room is refundable, and the last date you can cancel and receive your money back). After booking, you can find cancellation policy information in the “Important Information” section of your confirmation page. If you need to keep travel plans flexible, there are two great options available: 1. You can select the Flex option during the booking process. Flex allows you to cancel any reservation up until noon the day of arrival or cut a trip short mid-stay and get refunded — regardless of the hotel’s cancellation policy. 2. If your company signs up for FlexPro, every traveler is fully covered with our highest degree of flexibility.