## Welcome to Engine's Product Demo

Click below for a step-by-step walkthrough of Engine.com

# How SRP Companies saved $450,000 in hotel bookings

SRP Companies lacked travel oversight and budget control. They needed a solution that would give them better tracking and support. Engine provided them with a travel solution that gave them budget controls, reporting, and support for seamless hotel bookings.

**$450K** in hotel room savings  
**$56K** in Engine Rewards

### Industry
Consumer goods

### Headquarters
Castle Rock, CO

### Company size
~900 employees

## About

SRP Companies, headquartered in Castle Rock, Colorado, is a leading product development and distribution company servicing convenience stores, travel centers, sporting goods, and resorts across the U.S. The company has 897 employees, many of whom travel Monday through Friday to service stores within their region, requiring them to book hundreds of hotel room nights per month.

## Results at a Glance

> "Sometimes routes change, or an employee gets sick, or they need to cancel. So, it’s nice to tell them they can reach out to Member Support for quick support, that way they’re not losing time on reservation resolution.”

— Claudia B., SRP Companies

## The problem
Prior to working with Engine, SRP Companies relied on their employees to book their own travel using a company credit card. However, as the need for managed travel and oversight grew, they sought out a solution that could help them manage budgets and provide easy reporting.

## The solution
In October 2019, SRP Companies chose Engine as their preferred hotel booking provider. Engine's platform offered effective budget controls, better reporting, and 24/7 live support to help with sudden changes.

**“We have over 50 partners set up in the Engine platform to support our functional and regional structure, each with a department cap that helps everyone to book within budget and helps us stay on track.** The recent implementation of the tiered travel policies will provide the flexibility to support an as-needed change to individual travelers, without impacting the larger company lodging goal,” said Claudia B., Field Operations Manager at SRP Companies.

### Robust Rewards
SRP Companies travelers also benefit from Engine's robust rewards program, allowing them to layer hotel specific loyalty program points on top of their Engine Rewards. **“I tell them those points are yours! Enjoy them. Go take a trip. So, they really like that”**, said Claudia.

### Fast and Friendly Support
Because SRP Companies employees often book their travel weeks in advance, they also appreciate the option to use Engine's Member Support team to help facilitate itinerary changes.

## Reliable and Easy to Use App
Claudia also said her team enjoys the reliability of the platform and the mobile app. "We do a training with our new hires about how to use Engine. Overall, the team has really positive things to say about it, it’s a very steady app. The integrity of it always being there and always working is a comfort."

## Frequently asked questions
### 01
How does Engine work?  
We’re glad you asked!  
Hotels want to reach business travelers while companies with traveling workforces want the best rates they can get.  
Our platform brings everyone together to radically simplify trip management and give everyone exactly what they want. By booking with Engine, you and your company will save substantially in both time and money.

### 02
How is Engine free to use?  
By providing great value to our hotel partners, we get great rates. That means we can take a small cut of each booking — enough to cover 24/7 Member Support and continually re-invest in new technology — and still offer deals to our members that are up to 60% less than the online public travel sites. That’s why we can keep Engine free to join and use.

### 03
Which hotel chains can I book on Engine?  
Our platform currently offers 800,000+ properties worldwide. You’ll find just about every hotel in the U.S. on our platform. If you don't see a specific hotel when you search, it's likely because the hotel is fully booked during your dates.

### 04
How much does it cost my company to join Engine?  
That’s why Engine is free to join and use — no membership fees, no contracts, no minimum required spend, no catch.

### 05
What is the cancellation policy?
Individual hotel properties set their own cancellation policies, which are clearly displayed during the booking process (you’ll see whether the room is refundable, and the last date you can cancel and receive your money back). After booking, you can find cancellation policy information in the “Important Information” section of your confirmation page.