## Welcome to Engine's Product Demo

Click below for a step-by-step walkthrough of Engine.com

## How National Assemblers saves a week a month on booking work travel

### About
National Assemblers is a full assembly company that supports large retailers, including high-profile clients like Walmart. They send skilled teams to locations across the country, where crews assemble large pieces of merchandise like bicycles, patio furniture, and grills. Their teams also manage flooring installs and store remodels, often working on-site for several months at a time.

### Results at a Glance

**Recouped funds** on non-refundable canceled rooms with FlexPro

**Days of work** saved on group travel

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**24/7 Support** from Engine's fast & friendly support team

### The problem
#### Bandwidth Issues
When teams of up to 50 people are on location for anywhere from 6 to 25 weeks, it’s a big task for National Assemblers’ administrative team to get them set up with comfortable and convenient lodging.  
According to Merchandising Onboarding Specialist Nancy C., it takes significant time to compare prices, locations, and reviews for hotels near a job site.

#### Lack of Flexibility & Sunken Costs
By relying on other online booking tools, National Assemblers wasn’t getting negotiated hotel rates, on top of experiencing complications with booking processes.

### The solution
#### With Engine’s Groups services, 24/7 Member Support team, and refunds for unused rooms with FlexPro, National Assemblers now has a reliable travel solution.

**“When I heard that the customer service was going to be available 24/7, it just made my day.”** — Nancy C. Merchandising Onboarding Specialist

### The Solution: Engine
Since implementing Engine in 2020, the National Assemblers team has saved a significant amount time on the booking and managing of large hotel reservations.  
Nancy can now pass on these types of reservations to the Engine Groups team to source hotels and manage bookings on their behalf.

### Ease of booking
When a new project kicks off, Nancy submits a form on the Engine platform with some information about the team’s needs.  
**The Engine Groups team gets to work on sourcing properties that meet the criteria, including good reviews, proximity to the job site, free parking, etc.**  
Once Nancy selects a property to move forward with, she provides the team with a roster of travelers, and it’s off her plate. The Groups team then books the rooms and forwards the reservation details. If workers need to leave a job early or move around, the team helps with that too.

### Savings & rewards
Engine is also saving National Assemblers money. On top of the savings on hotel rooms, **Engine provides refunds on unused rooms with FlexPro.** They’re also collecting Engine Rewards on their bookings, which can be redeemed toward free stays.

### 24/7 Support
Above all, Nancy is impressed with the relationships she’s built with the Engine team and their willingness to continually find better ways of working together. **“I just called in about a week ago with an issue,” she said. “Great service, he fixed it for me and we were all good.”**

## Frequently asked questions
01 **How does Engine work?**  
Our platform brings hotels and companies with traveling workforces together to simplify trip management and save time and money.

02 **How is Engine free to use?**  
By providing value to our hotel partners, we secure great rates and can take a small cut from each booking, covering 24/7 Member Support and reinvesting in technology.

03 **Which hotel chains can I book on Engine?**  
Our platform currently offers over 800,000 properties worldwide, including almost every hotel in the U.S.

04 **How much does it cost my company to join Engine?**  
Engine is free to join and use—no fees, contracts, or minimum spend.

05 **What is the cancellation policy?**  
Cancellation policies vary by hotel, which are displayed during booking. Flex options allow for cancellations up until the day of arrival.
